NBFC Digital Customer Journey
A non-banking lender's onboarding ran on manual documentation and routing across fragmented acquisition channels — a lead-to-customer cycle measured in weeks.
We rebuilt it on Salesforce as a single high-speed pipeline: automated identity & compliance, unified data synthesis, and real-time credit integration.
Lead cycles collapsed from weeks to days, decisions became self-driven, and the program returned $1.4M in measurable impact.
Intuitive, self-driven decisions · frictionless, real-time scalability across the acquisition funnel.


















